EXECUTIVE SUMMARY:
The coronavirus crisis has forced organizations to redefine their missions, their approaches and in some instances, their products or services. This moment for pause and reflection will ultimately enable businesses to operate more effectively and dynamically moving forward.
Enrich your post-pandemic business model by:
- Reevaluating changed customer behaviors. Over 50% of consumers report that their values have changed since the beginning of the pandemic. To succeed in a post-pandemic marketplace, leaders must understand how customers’ values and needs have evolved. Discover new areas of demand.
- Reassessing your organization’s communication streams. Ensure that the widespread use of video and audio streams does not leave you with security loopholes.
- Recalibrating your technology strategy. Invest in tech that will enable your business to streamline practices and to produce or serve your product more quickly. This type of tech also gives you greater flexibility when you want to introduce manufacturing or distribution changes.
- Considering investing in digital workforce and customer experience-related technologies. “Immediate investments in infrastructure for virtual and fluid teams, device diversity and geographic and time flexibility will help,” says one expert.
- Adopting a multi-cloud strategy. Ensure that your plan avoids vendor lock-in and enables you to adjust and scale your identity management systems as your business grows.
Unleash your organization’s potential. Make the current moment matter and improve the future potential for your business. For additional quick tips on how to thrive in the post-coronvirus business environment, visit Forbes.
