Yesterday, Zoom experienced an outage that left an unknown number of users mystified and miffed. The issue emerged around 5 a.m Eastern Time, and then spiked again around midday, according to information from Downdetector, a website that monitors and reports on tech service disruptions. Voice, chat functions and screen share were affected.
In the UK, the outage impacted the federal government’s daily coronavirus briefing, preventing journalists from asking questions ‘live’ on screen. Instead, it was necessary for journalists to send questions to the business secretary, who read them out.
Many Twitter users commented on the outage’s impact on Sunday morning church services. One wrote, “Let’s hope it’s resolved soon. Tomorrow is Monday, and business meetings are not as forgiving as worship services.”
In response to Sunday’s outage, Zoom was quick with a fix. After announcing an investigation of the issue, they resolved it within a two hour window. To clear up user confusion, a Zoom spokesperson then Tweeted:
The source of the issue has not been disclosed. For more information on this story, visit Forbes.