EXECUTIVE SUMMARY:
Troubling security and privacy concerns have left Zoom, the popular video conferencing platform, scrambling to find a new cyber security strategy.
Yesterday, the company announced its implementation of a CISO Council and Advisor Board, which will include executives from HSBC, NTT Data, Procore and Ellie Mae, as well as leaders from Netflix, Uber and VMWare. They’ve also tapped former Facebook and Yahoo CISO, Alex Stamos, to provide special counsel. In addition, third-party expert security advisory teams are expected to chime into the conversation.
Product changes are underway.
The company recently incurred criticism for its feature called LinkedIn Sales Navigator, which engaged in “undisclosed data mining” of users identity information, which was then matched against LinkedIn profiles. The feature has just been extracted from the platform.
In an interview with NPR, Zoom’s founder and CEO, Eric Yuan said “When it comes to a conflict between usability and privacy and security, privacy and security [are] more important — even at the cost of multiple clicks,”
“We’re going to transform our business to a privacy-and-security-first mentality.”
Last week, Yuan stated that the company will also freeze all feature updates for the next three months in order to prioritize security concerns.
For more information on what’s been happening with Zoom, read this Cyber Talk article.